Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Ellis Boutique New York, located at Verdunplein 17, 5627SZ Eindhoven, and reachable via info@ellisboutiquenewyork.com.

  1. Applicability
    By placing an order, you agree to these Terms & Conditions.

  2. Product Information
    We do our best to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.

  3. Ordering and Payment
    Orders are processed after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

  4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on location)

  • Orders are shipped directly from our supplier in China

  1. Returns and Cancellations
    Please refer to our separate Return Policy for full details and conditions.

  2. Liability
    We are not responsible for loss or damage during shipping if the tracking information shows that the package was delivered. Please always check your shipping address carefully before completing your order.

  3. Intellectual Property
    All content on this website (including text, images, and logos) is the property of Ellis Boutique New York and may not be used without permission.

  4. Complaints Procedure
    Complaints can be submitted in writing via info@ellisboutiquenewyork.com. We aim to respond within 5 business days.

  5. Governing Law
    These Terms & Conditions are governed by the laws of the Netherlands.